All Malaysia citizen who is thinking to buy an ASUS, BEWARE!
One years ago, I myself purchased this laptop from retailer store shown above
It is a normal performance laptop and everything is going normal until the April of 2014 where I found there is a problem of starting this laptop
Because it exceed the period of warranty
I decided to send the laptop for repair to a neighbourhood computer shop
Initially they say it is the power IC problem and it will cost me RM450
But still I say I want to repair it because I can't afford another new laptop
But after three weeks the computer shop ring me up saying that they need to import that POWER IC from Taiwan and it will take some time
I'm wondering how come they don't even have a power IC in Malaysia service centre
But still I say it is okay and I wait for ANOTHER MONTH
And they called me again saying that it takes too long time and the ASUS official don't want to wait for the power IC and saying that they will give m a CN number which contain the amount I spent on the laptop to buy another ASUS laptop
I am wondering why don't they give me the CN number in the very beginning so I don't have to wait for two months for nothing
I thought the amount would be given very quickly but I was wrong because they say they needed the approval from the Taiwan ASUS HQ
I've been taken as an idiot to wait for the thing and even until today(3 months of time) I still receiving nothing!
I called the service centre, they told me they can only seen the serial number of the laptop on a process of getting CN number but they don't even know where is the thing and when can I get it!
The supplier of the laptop say unless he received the CN number he will not give me a new laptop(using the CN number)
And this is why I am writing this post to remind everyone of you who is considering buying a laptop, never ever choose laptop, they doing advertisement saying that they have Global Warranty but they never tell you how long will it take
I dedicate my real life experience to all the college students like me, imagine how are you going to carry out your assignment and work without you laptop for three months
So for those who is reading this post, spread it to your friend.
Let them know the fact that ASUS I a BIG LIAR in this electronic business
And the Global Warranty is nothing but a stupid promises and the greatest lie
#BoycottASUS
